Friday, September 3, 2010

Helpful Business Etiquette Tips for Using the Telephone

1) Identify yourself, where you are calling from, and what your purpose is. 2) Do not place business calls while on the subway, metro, T, El or other noisy location. 3) Rule #2 applies to answering the phone. If you can't talk or there is no way you're going to be able to hear the caller DON'T ANSWER THE PHONE. 4) Apologizing for noise related to #2 and #3 doesn't change my opinion of you. 5) #4 also applies to apologizing for not identifying yourself and your purpose immediately. That is all.

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